Embrace the comforting embrace of the Alessa Mug 16oz, your new favorite companion for those cherished coffee breaks or soothing tea moments. This substantial 16-ounce mug boasts a deep etching customization option that creates a stunning contrast against the serene pastel hues, offering a tactile experience as your fingers glide over the personalized design. The Alessa Mug is not just a beverage holder; it's a statement piece that celebrates the art of taking a moment for oneself or gifting a touch of personalized elegance. Start your day or enjoy a well-earned break with this tailor-made treasure.
What is the Alessa Mug - 16oz - Deep Etch made of?
The Alessa Mug - 16oz - Deep Etch is made of ceramic.
How is the Alessa Mug - 16oz - Deep Etch personalized?
Awards.com decorates the Alessa Mug - 16oz - Deep Etch with deep etch. Engraving and logo setup are free. We send you a free proof to approve before production.
What colors does the Alessa Mug - 16oz - Deep Etch come in?
The Alessa Mug - 16oz - Deep Etch comes in cream, gray, pink, gray, purple, green, and light blue.
How is the Alessa Mug - 16oz - Deep Etch packaged?
The Alessa Mug - 16oz - Deep Etch arrives in an aston box (indiv).
Can I see what my award will look like before it's made?
Yes. Every award starts blank, and the photos show examples of awards we've made before.
You will receive a proof for your approval before production within 2 business days, and Awards.com doesn't bill you until your order ships.
Corrections before production are free, and we're glad to send an official quote first.
Can I ship awards to multiple recipients?
Yes. Choose multiship at checkout ($10 per address by ground or $30 by an expedited
method, plus $5 for addresses under $14 in value; free and flat-rate shipping offers apply to single-address
orders only). Download our address spreadsheet, fill it in, and email it
to contactus@awards.com with your order number.
When will my award arrive?
Awards.com makes the Alessa Mug - 16oz - Deep Etch in about 6 business days after you approve your proof, plus shipping time. Rush service is available on many awards.
If we don't hear back within 2 business days of sending your proof, we start production automatically so your date doesn't slip.
What if my award arrives damaged or isn't right?
If your award arrives damaged or doesn't match the proof you approved, send us a photo of the problem and Awards.com ships a replacement - there's no need to send the award back or get a return authorization (RMA).
An RMA is only for returning an award, and every order is backed by our 100% Satisfaction Guarantee.
If a name was misspelled on the proof you approved, we'll make a replacement at a discount.
Can I order awards by phone?
Yes. Our award specialists are standing by at
1-800-4-AWARDS (1-800-429-2737), Monday to Friday, 9am to 5pm ET,
to answer questions, help you choose an award, and place your order.
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