Personalization & Customization Information

Inspired to create your own customized awards and gifts for your organization? Easily order online or call today at 1-800-429-2737. When customizing with your logo, you will receive a FREE Art Proof within 24 - 72 hrs for your review & approval. Our expert awards artist will make it look spectacular!

Logo Requirements for Award Products

Please provide logo files in a vector format saved from either Adobe Illustrator or Corel Draw. (We cannot create your logo from Microsoft Word, Excel, PowerPoint or other presentation files).

Preferred: a vector format saved from either Adobe Illustrator or Corel Draw.

  • Acceptable file formats include .cdr, .ai, or .eps
  • Please convert all fonts to curves or outlines (or supply all necessary fonts).
  • There should be no linked or embedded objects in your file.
  • For engraving and 1 color imprint methods: all graphics should be in black and white.

Accepted: non-vector/raster format files such as .jpg or .png

  • A one time logo conversion fee will be applied to your order.
  • Up to 48hrs of additional art proofing time.
  • For engraving and many imprint methods: Gradients, Shading, and Shadows will be removed and be rendered in black and white. Art Department assumes no responsibility for logos submitted that do not meet our logo art specifications. Our Art Department will still make every effort to work with the file submitted, but please note that there will be an automatic Logo Conversion Fee charge if the logo provided needs to be converted from raster to vector format.

Files may be e-mailed to with your order number.

Click Here to download your help Logo Requirements pdf for more information.

Please Note: Customer represents that the use by Successories Inc. DBA of copy and material submitted will be in compliance with all laws. Customer assumes all liability for any violation of any intellectual property rights and shall hold harmless and indemnify for any claim or action regarding same. If you require more than 1 original art proof and up to 1 reproof, additional charges may occur.

Engraving Info

Please be sure that your instructions clearly indicate how you wish your personalization to appear. We will replicate the exact letters and spaces that you submit.

Most personalized items ship within 5 business days of receipt of your instructions. The actual number of days for a particular item will be displayed on the personalization entry page at checkout and on the product pages. Time in transit is not included in production

Online Orders:
If you upload your personalization file or use our form. You will be able to review your engraving instructions in the shopping cart. If you chose to "send it later" please email instructions to Be sure to include your order number with your request.

Existing Orders:
To send personalization information for a product you have already purchased, please call us at 1-800-429-2737 or email instructions to Be sure to include your order number with your request.

Create Your Own

Pictures and Logos need to be high quality .jpg .png or .gif files.

Minimum Image Size for Uploaded Images:

All of the images in our collection are at 300 dpi and sized for each individual product. We recommend uploading an image, that after its resized to fit the product, is still above 72 dpi. But we all know, bigger is better.