Awards.com Customer Reviews
Every award we make is a one-off for somebody, so the only honest measure of whether we got it right is what the customer says afterward. We collect reviews through Trustpilot, which is independent, so we cannot edit them or take them down. Below is a selection of what people said, plus how we handle it when something goes wrong. The complete, unfiltered set is on Trustpilot.
What Customers Mention Most
Reading through them, the same handful of things come up. The proof, which lets people catch a spelling error or swap a low-resolution logo before anything is made. How fast the service team answers. The weight and finish of the piece when it arrives. And that there is no minimum, so a single award gets the same attention as an order of three hundred.
The Reviews
Fast turnaround and great quality
"Fast turnaround and great quality product. The engraving looks amazing."
Unique and beautiful blown glass
"The blown glass and inscription is beautiful. The only thing I wasn't aware of was the air bubbles but was given an explanation immediately that because they are hand blown, each piece is unique and may have imperfections which is understandable but it's still stunning. Thank you for excellent service and an impressive gift!"
Easy and fast service
"Easy and fast service. The awards turned out beautiful."
Timely delivery
"Timely delivery, responsive communications, and quality products. Thank you!"
Responsive to proof comments
"Responsive to proof comments, final product was outstanding. You guys should make yourself something nice :)"
3rd year ordering awards from here
"3rd year ordering awards from here, and every year it gets easier and easier! Great customer service, great products."
45th anniversary awards are an A+
"We ordered awards for our 45th anniversary, and they're beautiful. They were packaged impeccably, and the team helped us with an extra-long agency name to ensure they were all uniform. Excellent job."
Extremely well done
"Extremely well done, beautiful finished plaque, all aspects (wood, brass, stain, etc) top quality."
When Something Goes Wrong
We invite every customer to leave a review on Trustpilot, whether the experience was good or bad, and we do not take the critical ones down. We reply to more than 80% of negative reviews within 24 hours, and we stand behind our 100% Satisfaction Guarantee. If an award arrives damaged, or it is not what you ordered, that means a replacement or a full credit.
One honest tip: if something is wrong, the fastest fix is not a review, it is a call. Reach out to customer service directly and we can start on it right away, usually before a review would even post. The reviews are the public record. A direct call is how we make it right the fastest.
Where Else to Find Us
Our full review history lives on Trustpilot, where reviews are collected and verified independently. You can also read about the team behind your award and how we work.
Ready to Order?
Browse awards and trophies, start a custom design, or call 1-800-4-AWARDS and speak to someone who does this every day. Engraving and your proof are free, and there is no order minimum.